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Human Computer interaction (HCI)
,but the human technology interface also impacts the advance, progress and productivity of them. HCI is a field that studies the interaction between people and computers, that interaction is mainly done via the user interface. Some important aspects for HCI are human performance and work productivity in terms of usability, efficiency and user satisfaction. Due the increasingly complexity of interface design, user diversity, context and different technology types, the traditional HCI approaches do not reflect many aspects in the functionality of a system. Therefore researchers have found new approaches that include the importance of some aspects. The design should lead to a universal design or a differential design approach. The universal design claims that HCI interfaces should meet the requirements and needs of all users. This approach relies on empirical evidence that suggest the design is indeed convenient and the differential design claims that “HCI should focus on the specifics such as diversity of users, technology types, social, cultural context as well as individual needs” (Ziefle, & Jakobs, 2010). Researchers concluded that both approaches are complementary and not exclusive and must be considered simultaneously.
Culture and context diversity are factors that influences the HCI design. According to HCI researchers culture is a critical and complex factor that influences the HCI designers and usability experts. It is important to consider the cultural differences when dealing with people from different cultures because values, human needs, preferences, behavior, and perceptions are different and culture affects the way people interact with, and react to symbols, design process etc. (Salgado, Pereira & Gasparini, 2015). The system design needs to be adapted for different cultures. System features appropriate for one culture may not be appropriate for other cultures (Salgado, Pereira & Gasparini, 2015) As a result culture awareness is becoming important in the moment of design a system as it can compromise the usability of the system and return inaccurate results (Salgado, Pereira & Gasparini, 2015). “The most important step is to bridge the gap between cultural aspects and the HCI design by determining cultural parameters in the user interface design” (Heimgärtner, 2013). This can be achieved by making use of analytical research tools and empirical test, where the results from the test, can show if the human-machine interaction runs parallel to cultural dimensions and to what extent (Heimgärtner, 2013).
According to research usability is a very important aspect in the design of a user interface. It can be measured through the efficiency, efficacy, effectiveness, and satisfaction. Also, several techniques have emerged to measure these factors and how these techniques are adapted to different cultures (Salgado, Pereira & Gasparini, 2015). Research has highlighted the importance of focusing not only on usability but on user experience, as the quality of user experience is related to the user culture characteristics, i.e. software features may differ from one culture to another, and as the user experience is intrinsically related to the user’s culture (Salgado, Pereira & Gasparini, 2015). Therefore the designer needs to be aware of the culture in the moment of interacting with people from other cultures and consider the human aspects in the design of a user interface.
By. Johanna Alejandra Hernandez. -
Implementation of a IS Study
has impeded companies' improvement and efficiency. Developing information systems that not only cover the business functionality but also the business processes helps the companies remain successfully competitive. Therefore, companies are investing and implementing enterprise information systems, such as Enterprise Resource Planning systems, which integrate various functional areas of their operations to improve their performance, allowing them share data among departments and provide consistent data for fast decision-making (Turban & Volonino, 2011). An Enterprise Resource Planning (ERP) system is the “software infrastructure that links an enterprise’s internal applications and support its external business process. ERP systems are modular, and the modules are integrated with each other to expand capabilities” (Turban & Volonino, 2011).
Main factors that may impedes the ERP Implementation system are complex and the process is usually very costly. Therefore, it is necessary to hire a consultant or project manager that fully understands the current business processes that may need to be re-engineered and re-designed (Burns, 2013). Another factor that may impede the implementation is the need of continued support from senior management in making decisions and giving the necessary time for the implementation’s success. As government agencies are notorious for being politically motivated, gaining senior management support can be difficult if the ERP implementation does not coincide with political goals. As a result this can negatively affect user and institutional adoption resulting in project failure.
By. Johanna Alejandra Hernandez.
